top of page

SOLEutions Privacy Policy

Effective Date: August 13, 2024

Soleutions LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy governs your access to and use of SoleutionsDPM.com, including any content, functionality, and services offered on or through SoleutionsDPM.com (the "Website"), whether as a guest or a registered user.

When accessing the Website, the Company will learn certain information about you, both automatically and through voluntary actions you may take, during your visit. This policy applies to information we collect on the Website and in email, text, or other electronic messages between you and the Website.

Please read the Privacy Policy carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website.

1. Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@SOLEutionsDPM.com.

2. Information We Collect About You

Information You Provide: The Website provides various places for users to provide information. We collect information that users provide by filling out forms on the Website, communicating with us via contact forms, responding to surveys, search queries, providing comments or other feedback, and providing information when ordering a product or service via the Website. This includes:

  • Names

  • Phone numbers

  • Email addresses

  • Company name

  • Mailing addresses

  • Job titles

  • Contact preferences

  • Billing addresses

  • Debit/credit card numbers
     

We use information you provide to us to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information.

Information Collected Automatically: As you navigate through our Website, we may use automatic data collection technologies, including Google Analytics, to collect certain information about your equipment, browsing actions, and patterns. This includes location data, traffic patterns, and communications data. We may collect information about your device, IP address, operating system, and browser type. This data is used for statistical analysis and does not include personal information unless you provide it voluntarily. The information we collect automatically includes:

  • Log and Usage Data

  • Device Data

  • Location Data
     

3. Use of Cookies and Pixels

Our Website uses cookies and server logs to gather information about site usage. This includes visit dates and times, pages viewed, time spent on the site, referring and exit websites, and your IP address. Cookies are small text files stored on your computer. Each website can send its own cookie to your browser if your browser’s preferences allow it, but your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.
 

We may also use social media pixels to track visitors and tailor advertisements on social media platforms. These pixels comply with social media site policies.
 

Third-Party Use of Cookies
 

Some content or applications on the Website are served by third parties, including advertisers and application providers. These third parties may use cookies or other tracking technologies to collect information about you. The information they collect may be associated with your personal information, or they may collect information about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based advertising or other targeted content. We do not control these technologies or how they may be used. For questions about targeted content, contact the provider directly.
 

4. Email Information
 

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. This also applies when you register for our website, sign up through any of our forms using your email address, or make a purchase on this site.
 

Email Policies
 

We are committed to keeping your email address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the section titled Disclosure of Your Information.

 

We will maintain the information you send via email in accordance with applicable federal law.
 

In compliance with the CAN-SPAM Act, all emails sent from our organization will clearly state who the email is from and provide clear information on how to contact the sender. All email messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further email communication from us.
 

Our emails provide users the opportunity to opt out of receiving communications from us and our partners by following the unsubscribe instructions located at the bottom of any email they receive from us at any time.
 

Users who no longer wish to receive our newsletter or promotional materials may opt out of receiving these communications by clicking on the unsubscribe link in the email.


5. How and Why We Collect Information
 

The Company collects your information to record and support your participation in the activities you select. If you register to download a book or resources, sign up for a meeting with us, and/or purchase a product from us, we collect your information. We use this information to track your preferences and to keep you informed about the products and services you have selected to receive and any related products and/or services. As a visitor to this Website, you can engage in most activities without providing any personal information. It is only when you seek to download resources and/or register for services that you are required to provide information.

If you are outside the European Union and opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products sold by the Company on this Website, we will automatically enroll you to receive our free email newsletter. If you do not wish to receive this newsletter, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to info@SOLEutionsDPM.com requesting to unsubscribe from future emails.
 

If you are in the European Union and opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products sold by the Company on this Website, we will only enroll you to receive our free email newsletter if you affirmatively consent to it. If you do not wish to receive this newsletter, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to info@SOLEutionsDPM.com requesting to unsubscribe from future emails.

6. How We Use the Information
 

We use personal information for purposes of presenting our Website and its contents to you, providing you with information, providing you with offers for products and services, providing you with information about your subscriptions and products, carrying out any contract between you and the Company, administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers.

From time to time, we may use the information you provide to us to make you offers to purchase products and services provided by third parties in exchange for a commission to be paid to us by such third parties. Should you opt to take part in such promotions, the third parties will receive your information.

From time to time, we may use the information you provide to us to display advertisements to you that are tailored to your personal characteristics, interests, and activities.


7. Disclosure of Your Information
 

As a general rule, we do not sell, rent, lease, or otherwise transfer any information collected whether automatically or through your voluntary action, except as described below:
 

  • Industry Partners: We may share information about active users with our industry partners to allow them to offer their products or services to our members. We may also receive compensation from these partners if you choose to purchase their products or services through our referral. This compensation is intended to support the services we provide to our members. These partners are contractually obligated to use the information only for the intended purpose and are required to protect your personal information in accordance with this Privacy Policy.

  • Service Providers: We may disclose your personal information to our subsidiaries, affiliates, and service providers for the purpose of providing our services to you.

  • Legal Obligations: We may disclose your information if required by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

  • Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

  • With Your Consent: We may share your information with third parties if you have provided us with your explicit consent to do so.


8. Data Protection and Security
 

We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors. Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit card information and other sensitive information are never transmitted via email.

The Company may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.
 

For site security purposes and to ensure that this service remains available to all users, the Company uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information or otherwise cause damage.
 

9. Data Retention
 

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
 

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible, we will securely store your personal information and isolate it from any further processing until deletion is possible.
 

10. Policy Changes
 

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by email to the email address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.
 

11. GDPR Rights for EU Visitors
 

If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include:

  • We will retain any information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) the Company decides that the value in retaining the data is outweighed by the costs of retaining it.

  • You have the right to request access to your data that the Company stores and the rights to either rectify or erase your personal data.

  • You have the right to seek restrictions on the processing of your data.

  • You have the right to object to the processing of your data and the right to the portability of your data.

  • To the extent that you provided consent to the Company’s processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.

  • You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.


We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.
 

12. US-Specific Privacy Rights
 

Residents of California, Connecticut, Utah, and Virginia have specific rights regarding access to their personal information. These include rights to access, delete, and opt-out of the sale of personal data.
 

13. How to Exercise Your Rights
 

The easiest way to exercise your rights is by submitting a data subject access request or by contacting us at info@SOLEutionsDPM.com. We will consider and act upon any request in accordance with applicable data protection laws.
 

14. Do-Not-Track Features
 

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
 

15. International Data Transfers
 

If you are accessing the Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. The data protection laws in the United States may differ from those in your country of residence. By using the Website, you consent to the transfer of your information to our facilities in the United States and to the facilities of those third parties with whom we share your information as described in this Privacy Policy.
 

16. Third-Party Websites
 

Our Website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of every site you visit.

17. Contact Us

For questions or comments regarding this Privacy Policy, including inquiries about how your information may be shared with industry partners and the compensation we may receive, please contact us at:

  • Email: info@SOLEutionsDPM.com

  • Address: Soleutions LLC, 330 Franklin Road Suite 135A-213, Brentwood, TN 37027

bottom of page